PIPEDA Compliance
Data Rectification
You can use the link below to update your account data if it is not accurate.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
- Assurez-vous que votre peau est propre et sèche avant de commencer l'épilation.
- Réchauffez légèrement la pâte de sucre Elikcire en la passant sous l'eau chaude pendant quelques instants. Veillez à ne pas la rendre trop chaude pour éviter les brûlures.
- Séparez les bandes réutilisables et gardez-les à portée de main.
Our Story, Our Promise
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Everything's on sale
Welcome to Palo Alto
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Frequently Asked Questions
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.